How to download and install the Xbox games

To install the games you can use the step by step slides above or follow the list below:

 

  1. Press the X button on the controller and move to the Sign-in options > Add new
  2. Type the email received from us, make sure you don’t mistype I (uppercase i) with l (lowercase L)
  3. Type the password, remember that password is case sensitive and again, don’t mistype I with l
  4. Note: Sometimes a security code is needed just send to us  and we will help 
  5. Press Continue
  6. Press Continue
  7. Very important! Select No Barriers
  8. Select No Thanks
  9. Press the X button on the controller and go far right, select Settings
  10. Go to Personalisation > My home Xbox
  11. Press on “Make this my home Xbox” (This will allow you to play the game on your personal account)
  12. Select Make this my home Xbox
  13. If it says “Remove this as my home Xbox” then it means it is already set
  14. Go back to the first screen and select My Games & Apps
  15. Press RT or RB on the controller until it moves you to Ready to Install folder and select the purchased game
  16. Select Install all
  17. Press the X button on the controller again and go to the far left (Sign in options), select Switch profile
  18. Return to your personal account and enjoy the game once it finished installing

 

If you cannot play the game on your main account, verify again if the purchased account is activated as Home Xbox (Step 12)

 

IMPORTANT NOTES :

  • You cannot activate the account as Home Xbox on two consoles!
  • Trying to activate it on a second console, will lock the game on the first one
  • Before you purchase any DLC, Season Pass, or any kind of In-Game consumables please contact us. We are not responsible for any incompatibilities.
  • Never purchase anything on the account you received from us, if it has to be replaced for any reason, you will lose all the purchases made. We only offer a warranty for our products.